This Privacy Policy describes how Emmanuel Enrique González Flores (“we,” “us,” “ArketLabs,” or “the Owner”) collects, uses, and shares information when you use our website arketlabs.com and its subdomains, including any services offered through them (the “Services”).
1. Information We Collect
- Information you provide directly: name, email, phone, company, and any other information you submit through forms or via our AI agents.
- Information collected automatically: IP address, browser type, device information, pages visited, referring URL, timestamps, UTM parameters.
- Information from third parties: when you interact through Meta platforms (Facebook, Instagram, WhatsApp), Google services, or other connected platforms, we receive information from those services per your privacy settings there.
2. How We Use Information
- Provide, maintain, and improve our Services
- Communicate with you and respond to inquiries
- Operate AI agents on behalf of our clients (conversational lead qualification)
- Comply with legal obligations
- Detect, prevent, and address fraud or security issues
3. Sharing and Disclosure
- Service providers: Vercel (hosting), Supabase (database), Google (Gmail, Calendar, Analytics), Meta (Ads, Pixel, Messaging APIs), Resend (email delivery)
- Clients of ArketLabs: when we operate an AI agent on behalf of a client, conversations and leads are shared with that client as part of the service
- Legal requirements: when required by law, court order, or governmental request
- Business transfers: in a merger, acquisition, or asset sale
We do not sell personal information.
4. International Data Transfers
Information may be processed in Mexico, the United States, and other countries where our service providers operate. We rely on standard contractual protections where required.
5. Data Retention
We retain personal information only as long as necessary for the purposes described or as required by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, object to processing, or request portability of your data. To exercise these rights, contact contacto@arketlabs.com.
7. Cookies
We use essential cookies for site functionality, analytics cookies (Google Analytics) to understand usage, and advertising cookies (Meta Pixel) when applicable. You can manage cookies through your browser settings.
8. Children’s Privacy
Our Services are not directed to children under 16. We do not knowingly collect personal information from children.
9. Changes
We may update this Privacy Policy. Changes will be posted on this page with the updated effective date.
10. Contact
Emmanuel Enrique González Flores (ArketLabs)
Email: contacto@arketlabs.com
Address: Calle A Las Cumbres 218, Col. Prados Vallarta, C.P. 45020, Zapopan, Jalisco, México
Aviso de Privacidad (México · LFPDPPP)
En cumplimiento con la Ley Federal de Protección de Datos Personales en Posesión de los Particulares.
Identidad y domicilio del Responsable
- Responsable: Emmanuel Enrique González Flores (“ArketLabs”)
- RFC: GOFE780327BH4
- Domicilio: Calle A Las Cumbres 218, Colonia Prados Vallarta, C.P. 45020, Zapopan, Jalisco, México
- Contacto: contacto@arketlabs.com
Datos personales que se recaban
Datos de identificación (nombre, correo, teléfono); datos profesionales (empresa, cargo); datos de navegación (IP, cookies, UTMs); datos derivados de interacciones con agentes conversacionales de IA.
Finalidades del tratamiento
Primarias (necesarias): atender solicitudes de contacto, operar agentes de inteligencia artificial conversacional, cumplir obligaciones legales y fiscales.
Secundarias (requieren consentimiento): envío de comunicaciones comerciales, análisis estadístico.
Usted puede oponerse a las finalidades secundarias enviando un correo a contacto@arketlabs.com.
Transferencias
Sus datos pueden ser transferidos a proveedores tecnológicos (Vercel, Supabase, Google, Meta, Resend), a clientes de ArketLabs cuando operamos agentes de IA en su nombre, y a autoridades competentes cuando la ley lo requiera.
Derechos ARCO
Usted tiene derecho a Acceder, Rectificar, Cancelar u Oponerse al tratamiento de sus datos personales, así como a revocar su consentimiento. Para ejercerlos, envíe solicitud a contacto@arketlabs.com indicando: (1) nombre completo, (2) documento que acredite identidad, (3) derecho que desea ejercer, (4) descripción clara del dato involucrado. Atenderemos su solicitud en un plazo máximo de 20 días hábiles.
Uso de cookies
Este sitio utiliza cookies propias y de terceros (Google Analytics, Meta Pixel). Puede gestionarlas desde su navegador.
Cambios al Aviso
Cualquier modificación será publicada en arketlabs.com/privacy.
Última actualización: 20 de junio de 2026